Frequently Asked Questions

Our apartments are unfurnished, giving you the freedom to design and decorate your home in a way that truly reflects your personal style.

Yes, every home is equipped with air conditioning, ensuring comfort year-round, especially during our Arizona summers.

Liv Northgate was constructed in 2014, making our community an established part of the Gilbert area. While there have been no major structural renovations since our initial construction, we take immense pride in the meticulously maintained appearance of our grounds and interiors. We are committed to a high standard of upkeep, ensuring that our modern design and resort-style amenities continue to offer a fresh, high-quality living experience for all our residents.

We boast a thoughtful mixture of plush carpeting in the bedrooms for added comfort, with durable, modern vinyl flooring throughout the rest of the living spaces. For those who prefer a sleek, seamless look, select homes feature vinyl flooring throughout the entire unit.

Our homes offer a mix of bathtubs and showers depending on the floor plan. All studio and one-bedroom apartments include bathtubs. Two- and three-bedroom homes feature both a tub and a walk-in shower, with the exception of our two-bedroom, one-bath floor plan, which includes a shower only.

Our kitchens are designed with both style and convenience in mind. Every home features stainless steel appliances, including a full-size refrigerator, stove, microwave, and dishwasher. The kitchens are finished with a tile backsplash, modern cabinetry, and thoughtful storage solutions such as a pull-out cabinet to house the trash can and a corner lazy Susan to maximize space and organization.

Yes, all of our kitchens include a garbage disposal for added convenience and everyday ease.

Yes, every apartment comes equipped with a dishwasher for your convenience.

Yes, every apartment includes a microwave as part of the stainless steel kitchen appliance package.

Yes, washers and dryers are included in every apartment. Each home features a full-size, side-by-side washer and dryer, conveniently located inside the apartment, including in our studio homes.

Our apartments feature granite countertops throughout the home, including in the kitchens and bathrooms, offering a polished, durable, and upscale finish.

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Yes, every apartment includes keyless entry with a smart lock and a smart thermostat. Residents also have the option to add additional smart features such as lights, outlets, and more, allowing you to customize your home for added convenience and comfort.

While internet is not included in the base rent, we offer a convenient Liv Bundle that allows residents to combine high-speed internet and valet trash service into one simple monthly payment. To ensure your home truly fits your lifestyle, you have the freedom to choose the specific speed and service level that best matches your needs and budget—making our internet an optional, fully customizable addition to your home.

Liv Bundle includes: Internet & Valet Trash - All $140

We offer flexible leasing options designed to fit your lifestyle, with lease terms ranging from 6 to 18 months. This gives you the freedom to choose a shorter stay or a longer-term home, depending on what works best for your plans. With a wide variety of floor plans and tours available every day, we make it easy to find the perfect fit.

We do not offer co-living or individual lease agreements, but we do make shared living very easy. You are welcome to add roommates to a lease, and if everyone meets the qualification requirements, you can also add or remove roommates during your lease term. This gives you flexibility while still keeping everything simple and straightforward.

Yes, you can absolutely request a specific apartment and we can place a hold on it for you. We require a $50 application fee per adult along with a holding deposit of $240 per home, and once those are in place we can reserve the apartment you love. Reach out today to see how long it can be held, and we will be happy to help you get the process started.

Yes, we do require a security deposit. The amount is based on the results of the credit screening, but it will never be more than one month’s rent. As long as the lease is completed successfully and the apartment is returned in good condition, the deposit is fully refundable.

No we do not accept Section 8 vouchers.

We keep utilities simple and transparent. We have a Liv Bundle that covers water, sewer, and valet trash for a flat monthly fee based on the size of your home, so there are no surprises. Electricity is billed separately based on your actual usage and paid directly to SRP (Salt River Project). Each home has its own private internet connection with speeds up to 1 gig through Cox Communications, so you can choose the plan that best fits your needs, and internet is also optional. Most importantly, we do not have any hidden utility charges. There are no common area maintenance fees or auxiliary community fees added to your bill, just straightforward, easy-to-understand billing and with even more simply included as part of your new home as a Liv Resident.

Yes, renter’s insurance is required. We ask for a minimum of $100,000 in liability coverage, and you are welcome to use any provider you choose or take advantage of our preferred partner, Homebody Insurance, for a quick and easy setup.

We do not allow subletting or short-term rentals through platforms like Airbnb or VRBO. This helps us maintain a safe, secure, and welcoming community for everyone who lives here. By ensuring that all residents are listed on the lease and that guests are always accompanied by a resident, we are able to preserve the residential feel of the community and give our residents peace of mind knowing their neighbors are part of the community too.

Applying is easy. Just visit www.livnorthgate.com and click “Apply Here” to get started. Our leasing team is available every day and can be reached by phone at (480) 758-4214 if you need any help or have questions along the way.

We make paying rent easy and flexible. You can pay online, over the phone, or in person at the office, and we also offer a secure drop box for added convenience. We accept every form of payment except cash, so whether you prefer to pay digitally or in person, there are plenty of options to fit your needs.

Rent is due on the 1st of each month, and we offer a 5-day grace period that includes the 1st, so your payment is not considered late until the 6th of the month. We want to give you a little extra flexibility while still keeping everything simple and clear.

At Liv, protecting our residents and our community from fraud is a top priority. We use a combination of industry-leading technology and internal safeguards to ensure every application is thoroughly verified before approval. All applications are processed through Entrata, our secure property management platform, which includes built-in fraud detection and screening tools. We also use Resident Verify to confirm identity, income, employment, and rental history, helping us ensure that the information provided is accurate and legitimate. In addition, our team reviews applications for consistency, runs credit and background screenings, and verifies documentation before any lease is approved. This layered approach allows us to prevent identity fraud, income misrepresentation, and unauthorized occupants, which helps keep our community safe, fair, and secure for everyone.

We have a one-time pet fee that helps cover potential pet-related wear and tear, supports our Poo Prints program, and helps keep the community clean, safe, and comfortable for all of our residents, including our four-legged ones. There is also a small monthly pet rent per pet. The one-time fee and monthly rent vary depending on whether you have a cat or a dog, and there are slightly adjusted fees for additional pets. We allow up to three pets per home, with a limit of two dogs. For the safety and comfort of everyone in the community, there are a few breed restrictions in place, and our leasing team is always happy to review those with you and help make sure your pets are a great fit.

At Northgate, we love being a pet-friendly community. To ensure a comfortable and well-balanced environment for everyone, we do have a short list of breeds that require specialized care or training that we are not able to accommodate. This includes Doberman Pinschers, Rottweilers, German Shepherds, Chow-Chows, Huskies, Mastiffs, Pit Bulls, Bull Terriers, Staffordshire Bull Terriers, American Staffordshire Terriers, and any dog-wolf mix, or any mix containing one of these breeds. Our team is always happy to help review your pet's veterinarian paperwork and answer any questions.

Yes, absolutely. Our community is designed with remote work in mind. We offer a conference room, individual work pods, and comfortable lounge areas with power outlets, all available with 24-hour access, so you can work, meet, or study whenever it fits your schedule.

Yes, every apartment is internet and cable ready and internet included in Liv bundle. Service is provided through Cox Communications and is set up directly in your name, so you only pay for the plan that fits your needs. Our team is always happy to help guide you through the setup process. It'll start with Cox's website Cox.com/QuickConnect

We offer Amazon Hub package lockers for secure and convenient delivery. There is no additional charge, and we enroll all residents automatically so you can enjoy easy, worry-free package pickup with peace of mind.

Yes. We have seven gas grills located throughout the community, along with two charcoal grills for residents who prefer that style of cooking. They are perfect for casual dinners or entertaining friends.

Yes, we provide valet trash service Monday through Friday, with pickup beginning at 8:00 pm. We also offer recycling, including dedicated options for cardboard boxes, to help keep the community clean and eco-friendly.

At this time we do not offer concierge services.

Yes. Our conference room is ideal for co-working, and we also have multiple areas throughout the clubhouse designed for collaboration, studying, or remote work, giving you flexibility beyond your apartment.

Yes, we have multiple EV charging stations, each capable of serving two vehicles, powered by ChargePoint. Liv residents also enjoy discounted charging, making it easy and affordable to keep your vehicle powered up.

To ensure a healthy and pleasant living environment for all, Liv Communities are designated as smoke-free zones. This policy applies to all areas, including: Common areas, Parking lots, Amenities, Apartments, Patios. Residents found in violation of this policy will incur a fine of $300. Additionally, residents are responsible for ensuring their guests are in adherence of this.

Yes, we are a very pet-friendly community. We not only welcome pets, but we also offer amenities designed just for them, including a bark park where they can run and play. We also host community events tailored specifically for fur residents such as our monthly Yappy Hour. We strive to provdie you and your furry companions fun ways to connect with neighbors and feel right at home at Liv Northgate.

We make parking easy and convenient for our residents. Every home is provided with an assigned covered carport, and our loft-style homes include a private garage. In addition, we offer uncovered parking on a first-come, first-served basis, along with optional garages available to rent if you would like extra space or additional covered parking.

We offer open parking throughout the community, available on a first-come, first-served basis, which makes it easy and convenient for guests to visit. There are plenty of spaces located around the community to keep parking simple and stress-free.

Liv Northgate is located within the Gilbert Public Schools district. Nearby elementary and K–8 options include Finley Farms Elementary, Highland Park Elementary, Greenfield Junior High School, and San Tan Charter School. High school students typically attend Highland High School or Gilbert High School. In addition to those, there are also multiple private school options within a mile or two of our community, giving families a variety of educational choices close to home.

Phoenix-Mesa Gateway: 4.4; Phoenix Sky Harbor International- 24.1. Transportation options available in Gilbert include Gilbert Rd/Main St, located 10.5 miles from Liv Northgate. Liv Northgate is near Phoenix-Mesa Gateway, located 4.4 miles or 9 minutes away, and Phoenix Sky Harbor International, located 24.1 miles or 35 minutes away.

Transportation options available in Gilbert include the Gilbert Rd/Main St Transit Center, which provides Light Rail access to Mesa, Tempe, and Phoenix just 10.5 miles from Liv Northgate. For those traveling by air, our community is perfectly positioned near Phoenix-Mesa Gateway Airport, located just 4.4 miles or 9 minutes away. We are also a convenient 35-minute drive (24.1 miles) from Phoenix Sky Harbor International Airport, ensuring your travel days are as stress-free as possible.

This area is considered a car-dependent area and most errands will require a car.

Yes! We offer leases starting at 3 months up to 18 month terms.

We make touring very easy and flexible. You can visit us in person to walk the community and see everything firsthand, join us for a virtual tour if you are out of town or prefer to tour from home, or even do a phone tour where we can go over floor plans, pricing, availability, and answer all your questions. We offer tours every day, so just let me know what works best for you and we will be happy to get you scheduled.

We offer 1, 2 and 3 bedroom floorplans.

Yes, we have on-site maintenance and they truly are the backbone of our team and everyday superheroes for our community. We work hard to complete all service requests within 48 hours, and we also offer 24-hour emergency maintenance for those larger concerns that can happen outside of office hours. Even when the office is closed, our maintenance team is always reachable to make sure our residents are taken care of.

Yes, we offer 24-hour emergency maintenance. Our on-site team is always available for urgent issues, even when the office is closed, so you can feel confident knowing help is just a call away whenever you need it.

Our clubhouse is open 24 hours a day for residents to enjoy. The only times it may be temporarily unavailable are if it has been reserved by a neighbor for a special event or if Northgate is hosting a community gathering - at which point you should still come. We also have nightly courtesy patrols to make sure the space is being respected and remains comfortable for everyone.

The fitness center is also open 24 hours a day, giving you the freedom to work out whenever it fits your schedule. While the gym itself is always accessible, the yoga studio does host scheduled fitness classes, so certain areas may be reserved during those times.

Our resort-style pool is open 24 hours a day, seven days a week, with only minimal downtime for routine maintenance. During the winter months, the pool is heated, so you can enjoy it year-round. To keep the experience comfortable for everyone, we observe quiet hours from 10:00 pm to 8:00 am, and our courtesy patrol helps ensure the area stays safe and respectful at all times.

The business center is available 24 hours a day and can be reserved at no cost for personal meetings, studying, or remote work, making it a great extension of your home office.

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Yes, we are a gated community. We have vehicle entry gates along with remote guest access, so residents can easily let in guests, visitors, or delivery drivers right from their phone. This gives you both convenience and added peace of mind.